Last updated: March 27, 2025

Welcome to The Knowledge Grid (“Website”, “Platform”, “we”, “our”, or “us”). By accessing or using https://theknowledgegrid.io/ (“Site”) and its services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website.

1. Overview

The Knowledge Grid is a digital learning community offering online training, tools, and educational resources to professionals via a paid membership model. These Terms govern your access to and use of our website, content, services, and features.

2. Membership and Access

• Eligibility: You must be at least 18 years old or have the permission of a legal guardian to use this site.
• Account Registration: To access certain features, you must create an account. You agree to provide accurate, complete, and up-to-date information.
• Membership Plans: Access to training resources and community content may require an active paid subscription. Details of available plans, billing cycles, and benefits are outlined on our Membership page.
• Cancellation: You may cancel your subscription at any time through your account dashboard. Access to premium content ends at the conclusion of your billing period.
• Refunds: We offer a 7-day refund policy for new members. After 7 days, payments are non-refundable unless otherwise specified.Provide and manage your account and membership

3. Intellectual Property

All content available on The Knowledge Grid—including but not limited to videos, articles, templates, courses, logos, and branding—is the intellectual property of The Knowledge Grid or its content creators and is protected by copyright and trademark laws.

• You may not reproduce, share, sell, or redistribute any content without express written permission.
• Membership does not grant ownership of any part of the platform’s content.

4. User Conduct

You agree to use The Knowledge Grid for lawful purposes only. Prohibited behavior includes, but is not limited to.

• Posting harmful, defamatory, or offensive content.
• Uploading viruses or malicious code.
• Attempting to gain unauthorized access to the website or its users.
• Harassing or impersonating other users or staff.

We reserve the right to terminate or suspend your access without notice if you violate these terms.

5. Community Guidelines

The Knowledge Grid is a professional learning space. All users are expected to:

• Engage respectfully in discussions.
• Offer constructive feedback when participating in community forums or mentorship sessions.
• Maintain confidentiality and privacy of others where applicable.

Violations of community standards may result in account suspension or removal.

6. Payments and Billing

All payments are processed securely through our third-party payment provider. By subscribing, you authorize us to charge your selected payment method for recurring membership fees.

• Prices are subject to change with notice.
• You are responsible for keeping your billing information up to date.

7. Disclaimers

• All content is provided “as-is” for informational and educational purposes only.
• We do not guarantee outcomes from using our content, tools, or community.
• The Knowledge Grid is not liable for any decisions or actions taken based on content available on the site.

8. Limitation of Liability

To the fullest extent permitted by law, The Knowledge Grid shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website, even if we have been advised of the possibility of such damages.

9. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Site constitutes acceptance of any revised terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.

11. Contact Us

For questions or concerns regarding these Terms, please contact us at:

The Knowledge Grid Support
Email: he***@th**************.io
Website: https://theknowledgegrid.io