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Privacy PolicyLast updated: March 27, 2025The Knowledge Grid (“we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use https://theknowledgegrid.io (“Site”). By using our Site or services, you consent to the practices described in this Privacy Policy. Information We CollectWe collect the following types of information:
a. Personal Information
When you sign up, purchase a membership, or contact us, we may collect:
  • Full name
  • Email address
  • Billing address
  • Phone number (optional)
  • Payment details (processed securely via third-party processors)
b. Technical Information
When you use the Site, we may automatically collect:
  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and actions taken
  • Referring website addresses
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
  • Remember your preferences
  • Analyze site usage
  • Improve website performance: You can disable cookies in your browser settings, but this may affect site functionality.
  How We Use Your Information We use the information we collect to:
  • Provide and manage your account and membership
  • Process payments and fulfill transactions
  • Communicate updates, newsletters, and promotional content (opt-in only)
  • Respond to your inquiries and support requests
  • Improve our content, features, and services
  • Monitor security and detect fraud or misuse
  • Detect, prevent, and address technical issues or fraudulent activities
Sharing Your Information We do not sell your personal information. We may share your data with:
  • Trusted service providers (e.g., payment processors, email platforms) who support our operations under strict confidentiality.
  • Legal authorities, if required by law or necessary to protect our legal rights or prevent harm.
Data Storage and Security
We implement commercially reasonable security measures to protect your information, including SSL encryption and secure servers. However, no system is completely immune to breaches, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
  • Access, update, or correct your personal information
  • Request deletion of your account and associated data
  • Opt out of promotional communications at any time
  • Disable cookies via your browser
    • To exercise these rights, email us at he***@th**************.io.

Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
The Knowledge Grid is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data, we will take steps to delete it immediately.
Data Retention
We retain personal data for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.
International Users
If you are accessing the Site from outside the United States, you acknowledge that your data will be processed and stored in the U.S. and subject to U.S. laws
Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date. Continued use of the site after changes means you accept the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at he***@th**************.io